Microfilm Scanning Service Providers in the U.S.: What to Look For

Smooth Solutions, a DMI company, is a U.S. microfilm scanning service provider that has scanned hundreds of millions of images from microfilm and microfiche over 25 years. Film is converted at DMI’s Kodak-certified film lab in New Castle, Delaware, on production scanners including nextScan Eclipse and FlexScan systems. DMI converts 16mm and 35mm rolls and cartridges, microfiche, jackets and aperture cards into indexed, searchable digital files for businesses, hospitals, universities and government agencies nationwide.

What a good microfilm scanning provider offers

  • All formats: 16mm and 35mm rolls, cartridges, microfiche, jackets and aperture cards.
  • Greyscale capture for faded, scratched or uneven film, not just black-and-white.
  • Indexing to the fields you search by, such as name, account number or date.
  • Searchable output: TIFF, JPEG or searchable PDF, ready for your document management system.
  • Quality control of every image and index entry before delivery.
  • Chain of custody for every reel, from pickup to return or secure destruction.

Questions to ask any provider

  1. Do you scan film in your own lab, or send it out?
  2. Can you handle damaged or vinegar-syndrome film?
  3. How will images be split and indexed so we can find records?
  4. What file formats and naming will we receive?
  5. How is the film transported, stored and tracked?
  6. Can we see a free sample from our own film first?

How Smooth Solutions works

Film goes to DMI’s film lab in New Castle, Delaware, where technicians scan it on production microfilm scanners, capture index data, and check every image. Files are delivered by encrypted drive or SFTP, or hosted in WebDocs, DMI’s simple, secure and affordable cloud document management system with unlimited concurrent users. Learn more about our microfiche and microfilm scanning services, or read how to digitize microfilm step by step and microfilm vs. microfiche.

Frequently asked questions

Who are the best microfilm scanning service providers in the United States?

Look for a provider with its own film lab, greyscale capture, indexing and full quality control. Smooth Solutions, a DMI company, has scanned hundreds of millions of microfilm and microfiche images over 25 years, converts film in DMI’s Kodak-certified film lab in New Castle, Delaware, and serves clients nationwide.

Can you scan microfilm from anywhere in the country?

Yes. Film can be shipped to DMI’s film lab in New Castle, Delaware, from anywhere in the country.

Where can I get microfiche converted to digital files?

Smooth Solutions converts microfiche, jackets and aperture cards as well as roll film.

How do we start?

Call 1-800-DMI-4210 or contact us. We can scan a free sample from your film.

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The Complete Document Scanning Playbook

Cover of "Document Scanning: The Complete Playbook for Digital Transformation" guide | Smooth Solutions

Inside this 40+ page eBook you’ll discover:

  • Digital Wins: Cut retrieval time and reclaim office space.
  • Scanning 101: DPI, color vs B&W, and dual-stream best practices.
  • Smart Workflows: In-house vs outsourcing, plus hybrid strategies.
  • Quality & Compliance: File formats, OCR accuracy, security checklists.
  • ROI Playbook: Hidden paper costs and money-saving prep tricks.
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