What is Enterprise Content Management?
Enterprise Content Management (ECM) is the methodical collection and management of an organization’s information. This includes scanned images, PDF files, Word documents, Excel spreadsheets, faxes, emails, electronic forms, audio/video files and more. As Premiere Partners of Upland FileBound, we offer secure cloud-based solutions that allow organizations of all sizes to quickly and affordably realize the advantages of an enterprise content management system.
Filebound Records Management enables organizations to save time and money by proficiently managing documents and information shared across multiple departments or teams. The system can identify which documents need to be managed as records and create specific retention schedules and guidelines to accommodate virtually any requirement. User roles can range from full records administrator to no access at all, with numerous variations in between. Regardless of the industry you are in, our ECM solution aims to help you conduct business better.
Some Advantages of FileBound Content Management:
- Easy-to-use configuration tools give you greater control and agility by reducing reliance on IT when responding to changing business needs
- Device-agnostic mobile solutions seamlessly support BYOD policies and remote users at no additional cost
- Predictive Analytics tools provide meaningful, timely and actionable insights into all workflow processes to harness the full value of the data to make better business decisions
- Contemporary interface design makes it easy to adapt to automation technology and controls what you see when logging on, making it easier to complete work
- Easy-to-understand, all-in-one licensing options meet the needs of businesses of all kinds
- Strong integration capabilities allow you to build end-to-end automation solutions that maximize productivity by eliminating “data silos”
Transform Your Organization with Enterprise Content Management System:
ORGANIZE YOUR INFORMATION. While having a vast quantity of critical information may be necessary, it can often lead to difficulties. It can become frustratingly common to find yourself laboring through an endless supply of paper files that might be duplicates, incomplete, or filed incorrectly. Our ECM system is the solution to this problem, all while making your documents centralized and easily searchable. Adding structure and organization to the way you file, share, secure, and manage documents simply makes life easier.
REDUCE OPERATING COSTS. Converting documents to digital, coupled with the FileBound Content Management System enables you to reduce your paper consumption dramatically. Lowering printing and shipping fees adds more to your bottom line. Clearing out filing cabinets filled with paper also allows you to make better use of valuable office space.
SAVE TIME. The more content you possess, the more time consuming it is to manage and keep track of it all. FileBound Content Management and Workflow Automation software helps streamline processes and increase productivity. ECM reduces the amount of time employees spend manually searching for and retrieving information, which in turn gives them more time to focus on critical tasks.
IMPROVE CUSTOMER SERVICE. Instant access to information grants you real-time visibility into the status of requests and transactions. This allows you to attend to your client’s needs faster than ever. Your customers will also appreciate the convenience of being able to complete forms and make requests online. Effective records management equates to fast and reliable customer service that turns customers into returning customers.
MINIMIZE RISK. FileBound ensures that all records are retained according to internal and/or external requirements and provides proof that appropriate policies and procedures were followed. Reporting and auditing on both the information you have and the information you need. Predefined retention schedules automate the entire document retention lifecycle from creation to deletion according to regulatory compliance guidelines.
DOCUMENT VERSION CONTROL. With version control, you don’t have to worry about losing control over your critical documents. Your team can work on a document simultaneously while recording notes and comments on it. Time-stamped saved versions are stored if you need to revert to an earlier rendering. With FileBound Content Management, you can expect more seamless teamwork and collaboration within your organization.
